Contact
Last updated 3 November 2026 · version 1
Questions, problems or a refund: email [email protected] domain not live yet. We answer within 2 working days.
Getting help
It helps if you tell us:
- the email address you bought with;
- whether you use a Mac or Windows;
- what happened, with a screenshot if you can.
Want your money back? See Refunds.
Seller details
Ben Barkai confirm, doing business as Shootpacked confirm
Sole trader (OSVČ), registered in the Czech Trade Licensing Register (živnostenský rejstřík) confirm
IČO: 22073264 confirm
Registered office: V Kapslovně 2770/5, 130 00 Prague 3, Czech Republic confirm
Not a VAT payer (neplátce DPH) confirm
Email: [email protected]
Complaints
Please write to us first. We handle every complaint within 30 days, and usually much sooner.
If we can’t agree, you can use free out-of-court dispute resolution. The body for this is the Czech Trade Inspection Authority (Česká obchodní inspekce), ADR department, Gorazdova 1969/24, 120 00 Prague 2, Czech Republic, https://adr.coi.cz.
About Claude
Shootpacked is an independent product. It is not made, endorsed or sponsored by Anthropic. Claude is a trademark of Anthropic, PBC. For questions about your Claude account or plan, please contact Anthropic.